Reset team member password

Hiya my team can’t always remember their passwords. How can I reset someone else’s myAko password?


Hi Charlotte

If they have been registered with an email address they can do this themselves
They simply click the forgot password on the login page and this will send them a password reset email image

If they have been added to myAko without an email address you can regenerate a One Time Password
Go to your Employee Management page and search for the user that needs a password reset
click on the edit button then click Regenerate OTP

Or reset the user’s password manually by going to your Employee Management page and clicking impersonate Then click on their name and go to their profile

I hope this answers your Question!

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